Privacy Policy

Last updated July 2026

This policy covers how The Closing Team LLC, on behalf of Derek Cruz / AVM Real Estate Services ("we," "us"), collects and uses information submitted through this website.

Information We Collect

When you submit a form on this site, we collect the information you provide: name, phone number, email address, and property address.

How We Use It

To respond to your request (e.g., prepare and deliver a home valuation)
To contact you by phone, email, or text about real estate services
To follow up on your inquiry over time

Text Messaging (SMS)

If you opt in to receive text messages, message and data rates may apply and message frequency may vary. You can reply STOP at any time to unsubscribe, or HELP for assistance. We do not sell or share your phone number with third parties for their own marketing purposes.

Sharing

We do not sell your personal information. It is used solely by our team to provide the real estate services you requested and is stored in our client relationship management system.

Your Choices

You can opt out of calls, texts, or emails at any time by replying STOP to a text, unsubscribing from an email, or contacting us directly below.

Terms and Conditions

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at derekccruz@gmail.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: cruz-valuation.pages.dev/privacy.

Contact

Derek Cruz · The New Home Guy
AVM Real Estate Services · DRE# 01454027
Call or text: 951-704-2180